How to prompt the firmware update.

We have put the firmware update prompt in only 2 or 3 specific screens within the app. This is to allow navigation within the app without forcing for a firmware update.

On both Android and iOS devices the firmware update prompt can be found:

  • When you try to do a new hearing test
  • When you try to apply an old profile to personalise the headphones

In addition to this, in iOS devices, navigating to the ‘Headphones’ tab (under Settings) will also start a firmware update.