How to soft reset your headphones

A Soft Reset can be done using the following instructions:

  1. Ensure that your headphones are turned on (i.e. Switch on Left ear-cup is flicked on and Power LED on).
  2. Plug your charging cable into a power source such as a computer or a wall socket.
  3. Plug the 'small end' (i.e. micro USB) in to the headphones while they are still on.
  4. This should stop all wireless connections to the headphones.
  5. Now remove the cable from the headphones.
  6. Flick the power switch off and then back on.
  7. The headphones will turn back on and should automatically pair to devices that it was previously connected to.
  8. You have now completed a soft reset on your headphones!