Audeara Support Center
Go to audeara.com
Contact us
Sign in
Troubleshooting (General)
Startup Guides
General
Shipping
Battery
Audeara App
A-01 Headphones
FAQ
How-To Guides
BT01 Transceiver
FAQ
Troubleshooting (General)
Audeara and Hearing Loss
Bluetooth and Connectivity
Active Noise Cancellation (ANC)
Physical Fit, Wear and Comfort
Returns, Repairs and Warranty
Firmware and Updates
For Providers
For Clinics
NDIS
Back to home
Audeara Support Center
Troubleshooting (General)
Startup Guides
General
Shipping
Battery
Audeara App
A-01 Headphones
FAQ
How-To Guides
BT01 Transceiver
FAQ
Troubleshooting (General)
Audeara and Hearing Loss
Bluetooth and Connectivity
Active Noise Cancellation (ANC)
Physical Fit, Wear and Comfort
Returns, Repairs and Warranty
Firmware and Updates
For Providers
For Clinics
NDIS
Troubleshooting (General)
My headphones keep turning off.
My headphones won't go into pairing mode. When I hold down the middle button, the light doesn't change and my phone can't find them.
What should I do if my item needs a repair?
How can I soft-reset my headphones?