Audeara back our product and offer a 24 month manufacturers warranty. This means that if anything goes wrong with your headphones that is due to the quality or a fault in manufacturing, we will repair or replace them at no cost to you. Please note that this does not cover physical damage not due to a fault of the product (e.g. accidental damage).
For full details of our repair and returns policy, see here.
To arrange a repair under warranty please contact your hearing clinic or Audeara support.