1. Audeara Support Center
  2. Troubleshooting (General)

What should I do if my item needs a repair?

If you have any questions or concerns regarding your Audeara products, please email support@audeara.com or call 1300 251 539 in the first instance. If required we can assist you with the process of sending your product back to us for a repair or assessment.

If you purchased your headphones from one of our stockists or hearing clinics, they may also be able to assist you or send the item to us on your behalf.