--- title: How to personalise your headphones using the Audeara Companion App description: "The Audeara app is designed to seamlessly complement your Audeara products, taking your audio \nexperience to new heights." --- [Skip to content](https://support.audeara.com/how-to-personalise-your-headphones#main-content) - [English](https://support.audeara.com/how-to-personalise-your-headphones) - [Français](https://support.audeara.com/fr/lapplication-audeara-companion) - [Nederlands](https://support.audeara.com/nl/audeara-companion-app) English Show submenu for translations [![Audeara logo](https://support.audeara.com/hs-fs/hubfs/Audeara_Inline_Logo_Black_RGB_300ppi.png?width=200&height=58&name=Audeara_Inline_Logo_Black_RGB_300ppi.png)](https://audeara.com/) - [Book a Support Call](https://meetings-ap1.hubspot.com/audeara/audeara-technical-support?uuid=6acee4a1-d3dc-4ece-867f-fed6a203fe7b) - [Returns Policy](https://audeara.com/pages/returns-policy) - [Warranty](https://audeara.com/pages/warranty) Open main navigation Close main navigation - [Book a Support Call](https://meetings-ap1.hubspot.com/audeara/audeara-technical-support?uuid=6acee4a1-d3dc-4ece-867f-fed6a203fe7b) - [Returns Policy](https://audeara.com/pages/returns-policy) - [Warranty](https://audeara.com/pages/warranty) - - [English](https://support.audeara.com/how-to-personalise-your-headphones) - [Français](https://support.audeara.com/fr/lapplication-audeara-companion) - [Nederlands](https://support.audeara.com/nl/audeara-companion-app) English Show submenu for translations - [Back to audeara.com](https://audeara.com/) [Back to audeara.com](https://audeara.com/) Search Support Centre - There are no suggestions because the search field is empty. 1. [Support Centre](https://support.audeara.com/) 2. [FAQs](https://support.audeara.com/faqs) 3. [Audeara App](https://support.audeara.com/faqs#audeara-app) # How to personalise your headphones using the Audeara Companion App ## The Audeara app is designed to seamlessly complement your Audeara products, taking your audio experience to new heights. Download the Audeara app from [Google Play Store](https://play.google.com/store/apps/details?id=com.audeara&hl=en_AU&pli=1) (Android) or the [Apple App Store](https://apps.apple.com/au/app/audeara/id1328247206). Ensure you have the **Audeara app open before** attempting to connect your headphones. Follow the prompts in the app to connect your headphones to your device via Bluetooth. ### Headphones ![](https://support.audeara.com/hs-fs/hubfs/image-png-Jun-07-2024-05-53-07-0113-AM.png?width=200&height=268&name=image-png-Jun-07-2024-05-53-07-0113-AM.png) **A**: Name of connected headphones **B**: Turn personalisation on/off easily from home screen **C**: Headphone settings ### Headphones Settings ![](https://support.audeara.com/hs-fs/hubfs/image-png-Jun-07-2024-05-58-13-6540-AM.png?width=200&height=135&name=image-png-Jun-07-2024-05-58-13-6540-AM.png) **D**: Re-name the connected Audeara headphones to easily find them in a Bluetooth connection list. **E**: Check which firmware version is uploaded in the connected Audeara headphones. Firmware updates will be available here to upload if required. **F**: ‘Update headphone settings’ will upload and save your settings to your Audeara headphones. ### Hearing Profile There are two ways to create a Hearing Profile:  ![](https://support.audeara.com/hs-fs/hubfs/image-png-Jun-07-2024-06-01-50-5397-AM.png?width=200&height=310&name=image-png-Jun-07-2024-06-01-50-5397-AM.png) **G**: [Perform a Hearing Check](https://support.audeara.com/how-to-personalise-your-headphones#perform-a-hearing-check) **H**: [Manually input Audiogram](https://support.audeara.com/how-to-personalise-your-headphones#manually-input-audiogram) #### Perform a Hearing Check **Note:** You will be prompted to perform the Hearing Check in a quiet environment. ![](https://support.audeara.com/hs-fs/hubfs/image-png-Jun-07-2024-06-18-42-9731-AM.png?width=200&height=311&name=image-png-Jun-07-2024-06-18-42-9731-AM.png) **I**: This section shows which ear and which frequency is being checked. **J**: Spin the dial to adjust the volume until you barely hear the tone. **K**: Progress through the Hearing Check easily. #### Manually input Audiogram ![](https://support.audeara.com/hs-fs/hubfs/image-png-Jun-07-2024-06-22-02-3392-AM.png?width=200&height=316&name=image-png-Jun-07-2024-06-22-02-3392-AM.png) **L**: Simply scroll through and input the data from an existing audiogram for each frequency and each ear. #### More ![](https://support.audeara.com/hs-fs/hubfs/image-png-Jun-07-2024-06-26-20-1865-AM.png?width=200&height=316&name=image-png-Jun-07-2024-06-26-20-1865-AM.png) **1. Create account / Sign in** Create an account to ensure you can access your hearing profile/s over time. **2. My Data** If you want to request a copy of your data and/or request we delete your data, you can choose to do so here. **3. Device Setup** Step by step tutorials to set up your Audeara devices. Includes "TV Streamer Setup" – this step by step guide will help your clients get connected quickly and on their way to enjoying their favourite TV show in no time. **4. Sync with Apple Health** (This feature is only available on Apple iPhone) If you’d like to, can choose to share your hearing profile to Apple Health. **5. Support** Access Audeara’s Support Centre where you can find support articles, or easily contact the Audeara Support Team for help. **6. Feedback** Share your thoughts and suggestions directly through the app to help us continue improving your experience. **7. Rate Audeara** Leave a review/rating in the app store to provide public feedback to us and other users. **8. Terms & Conditions** Access the Audeara Companion App’s legal terms and conditions. - [Audeara Buds](https://support.audeara.com/audeara-buds#main-content) - [Overview](https://support.audeara.com/audeara-buds#overview) - [Features & Controls](https://support.audeara.com/audeara-buds#features-controls) - [FAQs & Support](https://support.audeara.com/audeara-buds#faqs-support) - [Audeara Buds TV Bundle](https://support.audeara.com/audeara-buds#audeara-buds-tv-bundle) - [Video Guides](https://support.audeara.com/audeara-buds#video-guides) - [Audio Transceiver & Lapel Microphone](https://support.audeara.com/audio-transceiver-lapel-microphone#main-content) - [How to guides](https://support.audeara.com/audio-transceiver-lapel-microphone#how-to-guides) - [Video guides](https://support.audeara.com/audio-transceiver-lapel-microphone#video-guides) - [A-02 TV Bundle – Headphones and TV Streamer](https://support.audeara.com/a-02-tv-bundle-headphones-and-tv-streamer#main-content) - [Video Guides](https://support.audeara.com/a-02-tv-bundle-headphones-and-tv-streamer#video-guides) - [User Guides](https://support.audeara.com/a-02-tv-bundle-headphones-and-tv-streamer#user-guides) - [A-02 Headphones](https://support.audeara.com/a-02-tv-bundle-headphones-and-tv-streamer#a-02-headphones) - [A-02 TV Streamer](https://support.audeara.com/a-02-tv-bundle-headphones-and-tv-streamer#a-02-tv-streamer) - [A-01 TV Bundle – Headphones and TV Transceiver](https://support.audeara.com/a-01-tv-bundle-headphones-and-tv-transceiver#main-content) - [Video Guides](https://support.audeara.com/a-01-tv-bundle-headphones-and-tv-transceiver#video-guides) - [User Guides](https://support.audeara.com/a-01-tv-bundle-headphones-and-tv-transceiver#user-guides) - [BT-01 TV Streamer](https://support.audeara.com/a-01-tv-bundle-headphones-and-tv-transceiver#bt-01-tv-streamer) - [FAQ](https://support.audeara.com/a-01-tv-bundle-headphones-and-tv-transceiver#faq) - [FAQs](https://support.audeara.com/faqs#main-content) - [Battery](https://support.audeara.com/faqs#battery) - [Audeara App](https://support.audeara.com/faqs#audeara-app) - [Funding - NDIS, DVA, HSP](https://support.audeara.com/faqs#funding-ndis-dva-hsp) - [Audeara and hearing loss](https://support.audeara.com/faqs#audeara-and-hearing-loss) - [Shipping](https://support.audeara.com/faqs#shipping) - [Bluetooth and Auracast connectivity](https://support.audeara.com/bluetooth-and-auracast-connectivity#main-content) - [Auracast](https://support.audeara.com/bluetooth-and-auracast-connectivity#auracast) - [Returns, repairs and warranty](https://support.audeara.com/returns-repairs-and-warranty) - [For hearing Professionals](https://support.audeara.com/for-hearing-professionals#main-content) - [Audeara for TV, music & communication](https://support.audeara.com/for-hearing-professionals#audeara-for-tv-music-communication) - [Australian Government funding](https://support.audeara.com/for-hearing-professionals#australian-government-funding) - [Fitting Audeara headphones](https://support.audeara.com/for-hearing-professionals#fitting-audeara-headphones) - [FAQs](https://support.audeara.com/for-hearing-professionals#faqs) - [AudAssist Desktop](https://support.audeara.com/audassist-desktop#main-content) - [How to use AudAssist | Step by Step Guides](https://support.audeara.com/audassist-desktop#how-to-use-audassist-step-by-step-guides) - [How to use AudAssist | Video guides](https://support.audeara.com/audassist-desktop#how-to-use-audassist-video-guides) - [Auracast Audio Broadcaster](https://support.audeara.com/auracast-audio-broadcaster#main-content) - [How to guides](https://support.audeara.com/auracast-audio-broadcaster#how-to-guides) - [Support & Feedback](https://support.audeara.com/auracast-audio-broadcaster#support-feedback) - [FAQ's](https://support.audeara.com/auracast-audio-broadcaster#faqs) - [Book a Support Call](https://meetings-ap1.hubspot.com/audeara/audeara-technical-support?uuid=6acee4a1-d3dc-4ece-867f-fed6a203fe7b) - [Returns Policy](https://audeara.com/pages/returns-policy) - [Warranty](https://audeara.com/pages/warranty) [![Audeara\_Feel-Connected\_Logo\_Black\_CMYK](https://support.audeara.com/hs-fs/hubfs/Audeara_Feel-Connected_Logo_Black_CMYK.png?width=200&height=92&name=Audeara_Feel-Connected_Logo_Black_CMYK.png "Audeara_Feel-Connected_Logo_Black_CMYK")](https://audeara.com/) Copyright © 2025, Audeara Limited