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Audeara App
  • Audeara Buds
    • Overview
    • Features & Controls
    • FAQs & Support
    • Audeara Buds TV Bundle
  • Audio Transceiver & Lapel Microphone
  • A-02 TV Bundle – Headphones and TV Streamer
    • Video Guides
    • User Guides
    • A-02 Headphones
    • A-02 TV Streamer
  • A-01 TV Bundle – Headphones and TV Transceiver
    • Video Guides
    • User Guides
    • BT-01 TV Streamer
    • FAQ
  • FAQs
    • Shipping
    • Battery
    • Audeara App
    • Funding - NDIS, DVA, HSP
    • Audeara and hearing loss
  • Bluetooth and connectivity
  • Returns, repairs and warranty
  • For hearing Professionals
    • Audeara for TV, music & communication
    • Australian Government funding
    • Fitting Audeara headphones
    • FAQs
  • AudAssist Desktop
    • How to use AudAssist | Step by Step Guides
    • How to use AudAssist | Video guides
      Back to home
      1. Support Centre
      2. FAQs
      3. Audeara App
      • Audeara Buds
        • Overview
        • Features & Controls
        • FAQs & Support
        • Audeara Buds TV Bundle
      • Audio Transceiver & Lapel Microphone
      • A-02 TV Bundle – Headphones and TV Streamer
        • Video Guides
        • User Guides
        • A-02 Headphones
        • A-02 TV Streamer
      • A-01 TV Bundle – Headphones and TV Transceiver
        • Video Guides
        • User Guides
        • BT-01 TV Streamer
        • FAQ
      • FAQs
        • Shipping
        • Battery
        • Audeara App
        • Funding - NDIS, DVA, HSP
        • Audeara and hearing loss
      • Bluetooth and connectivity
      • Returns, repairs and warranty
      • For hearing Professionals
        • Audeara for TV, music & communication
        • Australian Government funding
        • Fitting Audeara headphones
        • FAQs
      • AudAssist Desktop
        • How to use AudAssist | Step by Step Guides
        • How to use AudAssist | Video guides

      FAQs

      All your questions answered about battery life, the Audeara app, purchasing with government funding, and compatibility with hearing aids and cochlear.
      • My headphones are connected to my TV, and are at max volume, but the sound is low.
      • How do I make the headphones larger or smaller?
      • Can I use Audeara headphones for gaming?
      • The cover on my ear pads is starting to peel
      • How are my headphones personalised for me?
      • Can I try the Audeara headphones before I buy them?
      • How do I disconnect my headphone from my device?
      • Can I mute the microphone on my headphones?
      • How do I replace my ear cushions?

      Shipping

      • How long does delivery take?

      Battery

      • How long will the charge in my headphones last?
      • How long will the rechargeable battery in my headphones last?

      Audeara App

      • How to personalise your headphones using the Audeara Companion App
      • How to install the Audeara smartphone app

      Funding - NDIS, DVA, HSP

      • Can I purchase Audeara using Government funding?
      • I am an NDIS participant, how can I purchase your headphones?

      Audeara and hearing loss

      • Is Audeara compatible with Cochlear Implants and Hearing Aids?
      • Can I change the volume in each ear separately?
      • What if my results show I have poor hearing?
      • Back to audeara.com
      • Australia: Book a remote support call.
      • USA: Contact us for support.
      • Europe: Contact us for support.